100% Happiness Guaranteed

If you are unhappy for any reason after installing, registering and using the product, we will issue a full refund within 14 days of your purchase. This policy applies to all products and bundles. All validated refund requests will be processed within 2–4 weeks. Failure to include all required information may result in a denial of your request or a delay in the processing of your refund. Excludes products obtained as Not For Resale or products purchased at an authorized We Sound Human Reseller/Retailer. Any products purchased with an authorized We Sound Human Reseller/Retailer should be returned to the retailer from which it was purchased (subject to that retailer's return policy).

Refund process

  1. Please complete our contact form for Technical Support notifying us that you have successfully used the product with your system but would like a refund.
  2. Reason for requesting a refund (this is to help us make the product better for other users)
  3. Once the process is complete, We Sound Human will refund in the amount of the full purchase price.

The refund amount is subject to the currency exchange rate and applicable bank fees at the time of the refund.


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